Cancellation/ Refund


HOTELS

Reservations can be made by paying 100% of the rent for first two days and 50% for subsequent days. In case the guest wishes to deposit entire amount in advance, it shall be accepted. 10% Luxury tax applicable extra on room rent. Reservations can also be made On-line through Credit Card.



Check in / out time - 12 noon. In case the reservation is for dates beyond March 31 next, revised tariff will be applicable.


Cancellation/ Refund :
  • Intimation/ request for cancellation is to be addressed to the concerned Marketing Office or Unit from where the reservation was obtained along with original reservation vouchers.

  • In case request for cancellation of reservation is received before 7 clear days or more in advance before the scheduled date of check in, 80% of the advance will be refunded. If the request for cancellation of reservation is received between 4 to 6 days, 50% of advance taken will be refunded. No refund will be given, if the cancellation intimation is received less than 4 days before the date of arrival.
  • In case of request for partial cancellation i.e. reduction of number of rooms or period of stay is received from the guests before 7 clear days or more in advance from scheduled date of arrival, 80%of the advance received on account of room(s) / period of stay only for which the request has been received from the guests will be refunded. Similarly if request is received between 4 to 6 days before, 50% of the advance received shall be refunded. No refund shall be given if the cancellation intimation is received less than 4 days before the date of arrival.


  • Cancellation/ Refund of Online Reservations

    In case of request for cancellation / refund for reservations made through Online Payment Gateway please send an e-mail request to shimla@hptdc.in with full reservation details. In such cases the charge will be reversed on the credit card as per refund rules mentioned above. All payment related queries for online reservations can be sent at the mentioned e-mail address.



    TRANSPORT

    Reservation can be made by paying 100% advance.


    Cancellation/ Refunds
  • No Refund: less than 12 hrs. before departure.
  • 50% Refund: 24-12 hrs. before departure.
  • 75%Refund: More than 24 hours before departure.
  • The Reservation Ticket is issued subject to availability of Luxury / Mini / Deluxe Coach, weather & road conditions permitting traffic movability and availability of seats / vehicles to the passengers already booked / reservation made prior to the issue of reservation ticket.

  • NOTE: Rates are subject to revision.
    Contents and Information provided by HP Tourism Development Corporation Ltd., Ritz Annexe, The Ridge Shimla-171001.
    Phone No: 0177-2652561, 2658302 | Email: shimla@hptdc.in or hptdc@hptdc.in